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Avidia Bank Partners with Q2 to Enhance Digital Banking with AI-Powered Personalization

Key Highlights:

  • Avidia Bank partners with Q2 to enhance digital banking experience.

  • Integration with Personetics’ AI platform for personalized customer engagement.

  • Q2 Innovation Studio enables fintech partnerships and pre-built integrations.

  • Avidia aims to improve customer relationships and financial goal achievement.

Source (Business Wire)

Notable Quotes:

"As a marketer, I couldn’t be more excited about the potential with Q2. Q2 enables us to differentiate from other banks by leveraging the Q2 Innovation Studio to embed fintech solutions like Personetics within our digital banking platform."

Janel Maysonet, Senior Vice President and Chief Marketing Officer at Avidia Bank

"We are excited to partner with Avidia Bank to transform and streamline their digital banking experience. By leveraging the Q2 platform, Q2 Innovation Studio and the partner fintech ecosystem, we believe Avidia Bank can better serve account holder needs and provide a differentiated customer experience, enabling them to drive stronger engagement while broadening their regional footprint."

Katharine Briggs, Chief Product Officer at Q2

"We applaud Avidia for taking this bold step to enhance its customer experience through personalized engagement."

Jody Bhagat, President of the Americas at Personetics

Our Take:

The partnership between Avidia Bank, Q2, and Personetics is a strategic move that reflects the growing importance of digital transformation in the banking industry. By leveraging Q2’s comprehensive platform and Personetics’ AI-powered insights, Avidia Bank is positioned to offer a significantly enhanced digital banking experience. This initiative not only streamlines banking processes but also empowers customers with personalized, real-time financial insights, fostering deeper customer relationships and improved financial outcomes. As banks continue to adapt to the digital age, such collaborations will be key in delivering innovative and effective financial solutions.