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Forest Park Bank Partners with Jack Henry to Enhance Customer Experience
Slice of Finance Team
28 Jun
Key Highlights:
Forest Park Bank selects Jack Henry to enhance customer experience.
Focus on modern technology: Banno Digital Platform™, contactless cards, digital wallets.
Commitment to community banking, local ownership, and high-touch service.
2024 is transformative for Forest Park Bank with new technological advancements.
Jack Henry's technology supports growth, efficiency, and fraud protection.
Source (PR Newswire)
Notable Quotes
"2024 is a transformative year for Forest Park Bank. We are a community-focused, independently owned bank that is committed to maintaining its identity. To do so, we needed a technology provider that aligned with our culture to give us a competitive edge and bring new life into our institution. Jack Henry ticketed all the boxes. Jack Henry's smooth integration and single platform approach will improve information sharing, reporting and data presentation, transforming our employees' work and enhancing the customer's financial journey. With this solid foundation, we are confident that we will continue to deliver high-touch and streamlined service to our communities for many years to come."
"Historic community banks like Forest Park Bank need to modernize the customer experience and improve processes to stay competitive and continue to attract new and young customers – especially when they compete in large metropolitan areas like Chicago. Our technology helps level the playing field, enabling these institutions to keep the community banking model alive."
Our Take:
Forest Park Bank’s partnership with Jack Henry signifies a strategic move towards modernizing its operations while maintaining its core values of community banking and local service. By integrating advanced technologies like the Banno Digital Platform™, contactless cards, and digital wallets, the bank is not only enhancing its customer experience but also positioning itself competitively against larger banks. This move is essential for attracting a younger demographic and ensuring long-term sustainability. Jack Henry’s comprehensive solutions, including fraud protection and efficient processing tools, provide a solid foundation for Forest Park Bank to thrive in the evolving financial landscape.