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Haven Launches Haven Wallet to Revolutionize Mortgage Servicing
Slice of Finance Team
12 Sep
Key Highlights:
Haven Wallet boosts borrower engagement by 2x through a seamless digital experience.
Simplifies mortgage servicing with embedded servicing and financial monitoring tools.
Helps mortgage originators maintain lifelong borrower relationships.
Offers a unified platform for mortgage payments and solution marketplace for related services.
Enhances investor opportunities by optimizing Mortgage Servicing Rights (MSR).
Source (Business Wire)
Notable Quote:
"By seamlessly handling servicing transfers, Haven Wallet works with originators and servicers to add clarity and consistency to the borrower’s servicing experience. Loan transfers destroy borrower satisfaction, with only 15% of transferred customers saying they are ‘very likely’ to consider using the original lender in the future."
Our Take:
The introduction of Haven Wallet is a game-changer for the mortgage industry, addressing key pain points in mortgage servicing while enabling originators to retain valuable customer relationships. With features like embedded servicing and financial monitoring, Haven Wallet not only streamlines the servicing process but also empowers mortgage brands to remain trusted financial partners throughout the life of the loan. As the mortgage servicing market continues to evolve, Haven’s innovative platform positions it as a leader in borrower engagement and MSR optimization.