
Jeri Larsen Joins LoanPro as Chief Customer Officer
Key Highlights:
- LoanPro announces Jeri Larsen as the new Chief Customer Officer.
- Jeri has extensive experience in customer relationship management and sales operations.
- LoanPro’s growth necessitates strong customer advocacy, a role Jeri is poised to excel in.
- Landmark clients: SoFi, Mascoma Bank, Scratch Financial, and more.
Source (Business Wire)
Quotes
“ “At LoanPro, we’re committed to delighting our customers in every interaction. This commitment means ensuring that our customers feel supported through every step of their journey.” ”
Rhett Roberts, CEO at LoanPro
Our Take:
Jeri Larsen’s appointment as Chief Customer Officer at LoanPro underscores the company's commitment to enhancing customer experience during a period of rapid growth. With her proven expertise in customer relationship management and sales operations, Jeri is well-positioned to lead LoanPro’s efforts in building long-lasting customer relationships, a critical factor in the fintech industry’s competitive landscape. As LoanPro continues to expand, having a dedicated advocate like Jeri will be instrumental in ensuring that customer satisfaction remains a top priority.