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- Jeri Larsen Joins LoanPro as Chief Customer Officer
Jeri Larsen Joins LoanPro as Chief Customer Officer
Slice of Finance Team
22 Aug
Key Highlights:
LoanPro announces Jeri Larsen as the new Chief Customer Officer.
Jeri has extensive experience in customer relationship management and sales operations.
LoanPro’s growth necessitates strong customer advocacy, a role Jeri is poised to excel in.
Landmark clients: SoFi, Mascoma Bank, Scratch Financial, and more.
Source (Business Wire)
Notable Quotes:
“At LoanPro, we’re committed to delighting our customers in every interaction. This commitment means ensuring that our customers feel supported through every step of their journey.”
“Within any SaaS organization, there is typically a strong product team and revenue engine, but there also needs to be dedicated advocates for the customers. LoanPro’s flexibility and configurability enable us to adapt quickly to our customers' evolving needs.”
Our Take:
Jeri Larsen’s appointment as Chief Customer Officer at LoanPro underscores the company's commitment to enhancing customer experience during a period of rapid growth. With her proven expertise in customer relationship management and sales operations, Jeri is well-positioned to lead LoanPro’s efforts in building long-lasting customer relationships, a critical factor in the fintech industry’s competitive landscape. As LoanPro continues to expand, having a dedicated advocate like Jeri will be instrumental in ensuring that customer satisfaction remains a top priority.