Mastercard Appoints Susan Muigai as Chief People Officer

Key Highlights:

  • Susan Muigai joins Mastercard as Chief People Officer, effective April 7, 2025.

  • Michael Fraccaro, current CPO, will serve as an advisor until end of 2025.

  • Susan previously served as EVP, Chief Human Resources Officer at TransUnion.

  • She brings 16 years of experience at Walmart across the U.S., Canada, and India.

  • She will report to Michael Miebach, Mastercard’s CEO, as part of the Executive Leadership Team.

Source: Business Wire

Notable Quotes:

“I’m thrilled to welcome Susan to Mastercard. Her extensive background and global experience in HR strategy, human capital management, and organizational leadership make her an invaluable addition as we continue to empower people and power economies.”

Michael Miebach, CEO at Mastercard

“I’m excited to join the Mastercard team and look forward to building on the strong platform of talent and fostering a culture that enables its people and business to thrive.”

Susan Muigai, Incoming CPO at Mastercard

“It has been an absolute honor and privilege to work alongside such incredible people and be part of this amazing team. I wish everyone continued success and heartfelt thanks for making this an unforgettable chapter in my life.”

Michael Fraccaro, Outgoing CPO at Mastercard

Why This Matters:

Mastercard’s appointment of Susan Muigai as Chief People Officer marks a pivotal leadership transition. Her global HR expertise and experience in talent strategy position her to drive the company’s workforce initiatives forward. As businesses continue to prioritize culture, inclusion, and talent development, Muigai’s leadership will be key to ensuring Mastercard remains a top employer while advancing its mission of empowering people and economies worldwide.