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  • MeridianLink Enables 3Rivers FCU to Streamline Lending and Account Opening Processes

MeridianLink Enables 3Rivers FCU to Streamline Lending and Account Opening Processes

Key Highlights:

  • 3Rivers FCU implements MeridianLink Access and Opening.

  • Loan application times reduced from two days to two hours.

  • Enhanced member experience and operational efficiency.

  • Increased completed applications and loan conversions.

Source (Business Wire)

Notable Quotes

“We were able to cut down loan application times from two days to around two hours, improving our member experience, freeing up valuable time for our team to better serve more members, which is our ultimate goal.”

Logan Amstutz, Share Manager at 3Rivers FCU

“We’re proud to be part of the digital progression of 3Rivers FCU, and seeing how their investment in MeridianLink One has helped them improve the entire member experience is incredibly rewarding.”

Devesh Khare, Chief Product Officer at MeridianLink

Our Take:

The successful implementation of MeridianLink Access and Opening by 3Rivers Federal Credit Union is a significant milestone in the credit union’s digital transformation journey. By leveraging these advanced solutions, 3Rivers FCU has dramatically improved its operational efficiency and member satisfaction. The reduction in loan application times from two days to just two hours is a testament to the platform's capability to optimize workflows and enhance user experience. This partnership underscores the importance of adopting modern, configurable solutions to stay competitive and meet the evolving needs of members in the financial industry.