Sound Credit Union Expands Partnership with Candescent

Author

Slice of Finance Team
22 Nov

Key Highlights:

  • Sound Credit Union expands partnership with Candescent to accelerate its digital banking transformation.

  • New features include digital account opening, credit score access, and continuous verification for enhanced self-service.

  • Supports Sound’s growth objectives to reach and serve more community members with secure, personalized services.

Source: Business Wire

Notable Quotes:

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"Providing our members with intuitive, robust experiences remains a top priority at Sound, and we are committed to maintaining and elevating these high standards of service as we continue to grow."

Nancy Sternitzky, Senior Vice President & Chief Information Officer at Sound Credit Union
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"Sound is a leading credit union prioritizing digital-first innovation that continues to strengthen member loyalty and fuel growth."

Brendan Tansill, Chief Executive Officer at Candescent

Our Take:

Sound Credit Union’s decision to expand its partnership with Candescent marks a significant milestone in its digital transformation journey. By integrating advanced self-service tools and data-driven capabilities, Sound is well-positioned to deliver highly personalized and secure member experiences. This move not only underscores their commitment to innovation but also strategically aligns with their ambitious growth plans. The partnership exemplifies how credit unions can leverage cutting-edge digital platforms to compete effectively and foster stronger community relationships.